Customer Information

Policies & Allergens

Please review these policies before placing your order. They help us bake and deliver the best possible cookies for you.

Allergen Notice

Our products may contain or come into contact with wheat, milk, eggs, peanuts, tree nuts, soy, and other allergens. Customers with food allergies should review the ingredients before ordering. Conner's Cookies cannot guarantee that any product is completely free from allergens or cross-contact.

Allergen information is also displayed on individual product pages and at checkout.

Order Confirmation

By placing your order, you confirm that the items, quantities, pickup/delivery information, and contact information provided are correct.

Delivery

Delivery fees are based on the customer's delivery distance. Someone must be available to receive the order at the provided address. Conner's Cookies is not responsible for orders left unattended at the customer's request.

Cancellations & Refunds

Because our products are made to order, orders may not be eligible for cancellation or refund after preparation has begun. Please contact Conner's Cookies as soon as possible if you need to make a change to your order.

Questions about your order?

We're happy to help with allergen questions, order changes, or anything else.

support@connerscookies.com
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Conner's Cookies

Small-batch, baked-to-order cookies from Pittsburgh. From first to last bite, our cookies delight.

Find Me
Hours
  • Market days — follow @ConnersCookies__PGH
  • Online orders: pickup & local delivery
  • National shipping on request
© 2026 Conner's Cookies. Baked fresh with love.From first to last bite, our cookies delight.
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